Privacy Policy
Last Updated: October 31, 2024
Effective Date: November 30, 2024 (see Section 1 for further details on when this Privacy Policy takes effect).
We appreciate your trust in our products and services. In order to provide the INFLUENCUR® marketplace platform through our website (influencur.com), mobile application, and through the services we provide (collectively, the website, application, and services referred to as our "Site"), and continue to make them better, Influencur ("Influencur," "we," "us," or "our") collects information from you.
This Privacy Policy explains how Influencur collects, stores, uses, transfers, and discloses your personal information (as defined in Section 2 below).
- Scope of Influencur Privacy Policy
- Information We Collect
- Cookies and Tracking Technologies
- How We Use Information
- How We Share Information
- Children and Parents
- Your Choices
- Accessing Personal Information and Retention Period
- Data Security
- Supplemental Privacy Notice to Residents of California, Virginia, and Certain Other US Jurisdictions
- Notice to Nevada Residents
- Notice to UK And EEA Users
- Notice to Users Outside the U.S., UK, and EEA
- Contact Us
1. Scope of Privacy Policy; Changes to Policy
This Privacy Policy applies to all aspects of our Site as well as to information we may collect offline.
This Site may link to or incorporate websites or content hosted and served by others over which we have no control, such as third party websites, online properties, platforms, social media, or systems, which are each governed by the privacy policy and business practices of the third party. You understand and agree that Influencur is not responsible for the security, privacy, or business practices of any third party.
We may update this Privacy Policy from time to time. If we do, we will post the revised Privacy Policy on our Site and, in the case of any material change, update the “Last Updated” date at the top. The revised Privacy Policy will be effective upon the earlier of: (a) your acceptance of the revised Privacy Policy (for example, by agreeing when you create an account or login to an existing account, or by using or continuing to use our Site after the revised Terms have been posted); or (b) the “Effective Date” listed at the top of the revised Privacy Policy. If the Effective Date differs from the Last Updated date, we will make a link available to the prior version of this Privacy Policy during the intervening period.
2. Information We Collect
We collect information from you directly, automatically when you visit the Site, and sometimes from third parties. Some of this information may be considered "personal information" under various applicable laws. We consider information that identifies you as a specific, identified individual to be personal information (such as your name, telephone number, and e-mail address), as well as additional information, including IP addresses and cookie identifiers, where required by applicable law. And, if we combine information that we consider to be non-personal with personal information, we will treat the combined information as personal information under this Privacy Policy. In the limited circumstances in which we may process sensitive personal information as defined by applicable law, we process such information as permitted by and in compliance with applicable law. Note that we may de-identify personal information so that it is non-personal, such as by aggregating it or transforming it into information that does not identify you. We will treat de-identified information as non-personal to the fullest extent permitted by applicable law.
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Information You Provide
Influencur may collect personal information from you when you:
- Create an Account on, Login to, or Interact with the Site. Influencur may collect your name and email address and other information that you provide, such as a telephone number, when you register or login, update, or add information or content to your account. We may require you to create a username and password if you create an account, or we may enable other methods such as logging in through one of your existing social media accounts such as Facebook, Instagram, and Twitter (collectively, "Social Media Platforms") or your Apple ID. Influencur also collects certain information relating to any Social Media Platform account or Apple ID that you use to login to or link to your Influencur account (such as your username, bio, and number of followers), although linking any such account to your Influencur account or logging into Influencur via such account is entirely up to you. We may store payment information (such as credit or debit card details) for future purchases on your account. If you create an account using a Influencur-provided referral link or code through one of our referral programs, or by clicking on an ad that takes you to our Site, we may also receive certain information about you based on your use of or interaction with the link, code, or ad.
- Make a Purchase through the Site. Influencur collects the information that you provide when you request a Influencur Video or other offering, including, for example and as applicable, your name and email address, any mobile telephone contact number (of you or the recipient) you choose to provide, the name of the person or entity giving and receiving the purchase, and the details that you provide as part of your request. When you purchase merchandise, we also collect shipping and delivery information. Influencur processes payment information you provide when you pay for a purchase. We collect information of the recipients that you provide to us to the extent necessary to provide the Influencur offering, either as part of the content or for the transaction itself (for example, we share the recipient’s name and the details of the request with the applicable Influencur "Talent User") or to deliver merchandise.
- Participate in Sweepstakes, Contests, or Other Promotional Activities. Influencur collects the information that you provide when you enter a sweepstakes, contest, or promotional activities (each, a "Promotion") through our Site. Each Promotion has its own terms and conditions or official rules, which you should review as they may contain other requirements (such as, allowing use of your name or likeness in advertising unless prohibited by applicable law).
- Contact Us. Influencur collects the information that you provide in connection with you contacting us, for example when you email our customer service team or fill out a form for us to contact you.
- Provide Content to the Site. We collect information when you submit content to us, such as a video, review, photo, email, text, social media post, or other communication (each, a "Submission") and, if you are a Talent User, when you submit "Talent Content". Each Submission, whether submitted to our Site directly or through a social media platform, and all Talent Content, is subject to the applicable Terms of Service. As a result, others may access it, use it, and share it in accordance with the Terms of Service.
- Sync Contacts or Connect with Friends. If you choose to upload, sync, or import the contact information of your contacts from your device (such as your address book), or otherwise share such contact information with us, we will collect and store that information in accordance with this Privacy Policy. You represent that you have obtained the consent of your contacts to share this information with us. We may use this information to identify which of your contacts are users of the Site, to provide services to you, to help you find and connect with people you know, help others find and connect with you, and to customize the content we present to you and to other Site users.
- Use Social Media with the Site. We collect information when you interact with our Site through any social media platform. For example, we may enable you to use certain of your existing social media platform accounts to create an account on our Site or "like" or "share" content from our Site. Doing so may allow us to collect (or the third party to share) information about you. Some of your information, such as your username, may be publicly displayed. We may also receive information about you if other users of a social media platform give us access to their profiles and you are one of their connections or "friends". In addition, we and the social media platform may have access to information about you and your use of our Site and the social media platform. The information we collect is subject to this Privacy Policy. The information that any third party collects is subject to its privacy practices (including whether it shares information with us, the types of information shared, and your choices about what may be visible to others).
- Use the Site as a Talent User. When you use our Site to become or as a Talent User, we collect, in addition to information provided when you create your account, your name, email address, telephone number, and the social media usernames you provide, Influencur Videos and other offerings prepared by you, and other information relating to our relationship with you, such as payment or identity information. Influencur’s payments to you are made through the third party payment provider selected by Influencur. You should review the payment provider’s privacy policy before providing your personal information, as it is responsible for personal information (as a data controller if you’re in the UK or EEA) in its own right, and its privacy practices may vary from ours.
- Become a Influencur Partner. When you become a "Influencur Partner" including through our Site, in addition to information you provide if you create an account on the Site, we collect your name, email address, telephone number, and other information relating to our relationship with you, including payment or identity information. Influencur’s payments to you are made through the third party payment provider selected by Influencur. You should review the payment provider’s privacy policy before providing your personal information, as it is responsible for personal information (as a data controller if you’re in the UK or EEA) in its own right, and its privacy practices may vary from ours.
- Apply for a Job with Influencur. We collect the information you provide when you apply for a job with us (for example, through the "Jobs" link on our Site) or directly; this may include your name, contact information, employment history, educational background, any self-identifying information (such as veteran status, gender, and ethnicity) and other information you provide. More details can be found in our Applicant and Candidate Privacy Policy, and in the case of any conflict between that policy and this one, the Applicant and Candidate Privacy Policy shall apply. Please note that your use of a third party tool or third-party applicant tracking system utilized by Influencur (e.g., LinkedIn, Indeed, etc.) to apply is subject to the third party’s privacy policy.
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Information from Third Parties
We may also obtain information, such as contact details (for example, name and email address), country, IP address, purchase histories, marketing preferences, cookie information, hardware and software information and other technical information about you from third parties, such as other users of the Site who upload information or sync their contacts, analytics companies, social media platforms, and other third party business partners, such as a Influencur Partner. For example, if you discuss becoming a Talent User through a Influencur Partner, we may collect your name, email address, telephone number, and the social media usernames you provide relating to that relationship from the Influencur Partner.
We and our third party business partners may collect information about your visits to and activity on our Site and other websites and services. We may combine that information with other personal information we have collected from or about you. We may share certain of this information with third party business partners for similar purposes as described below.
4. How We Use Information
We may combine information that we have received from you with information from other sources to operate, tailor content, personalize, adjust, and improve our Site. For example, we may use your information:
- to fulfill your request for a Influencur Video or other offering or purchase of merchandise, accept your payment, ship and deliver your orders, deliver messages, and process information you provide through our Site;
- to maintain your account, to assist with payment transactions, to facilitate use of the Site, and to communicate with you about your account, our relationship with you, and your use of the Site, such as by verifying your information, requesting that you respond to a survey, or checking on the status of an order or request. We may send you text messages if you have provided us with your mobile telephone number for that purpose;
- to establish and manage a relationship with you as a Talent User or a Influencur Partner;
- to send you marketing and transactional emails, text messages, and other communications where permitted by law (consent to receive automated marketing text messages is not a condition of any purchase);
- to conduct and administer a Promotion if you have chosen to participate. We will not share your information with a third party for the third party’s marketing or promotional purposes unless you agree when you choose to participate in the Promotion;
- to provide you and others with customer service, to assist in resolving issues, and to evaluate and improve our customer service and processes;
- to use any Submission or Talent Content as set forth in the applicable Terms of Service, which may include the public display of some information, such as your name, username, or where you reside;
- to consider your job application and, in connection with the application, to fulfill legal reporting requirements, for internal business purposes (such as to evaluating and improving our recruiting processes), or to defend against employment-related claims;
- to contact you about administrative matters, such as the applicable Terms of Service, or other issues;
- to better understand your personal preferences and to enable us to provide you with improved and personalized communications and services;
- to compile aggregate data about Site traffic and interaction;
- to tailor the content and advertising we display to you or others, on our Site or elsewhere, and to analyze trends and statistics;
- to create advertising models through lookalike modelling or other research methodologies;
- for internal business purposes, such as improving our Site, products, and services and to comply with legal requirements and our business practices, such as our recordkeeping, backup, and document retention policies; and
- for other reasons that (a) we disclose when asking you to provide your information, (b) with your consent, or (c) as described in this Privacy Policy.
6. Children and Parents
Our Site is intended for a general audience and not for use by anyone younger than the age of 13 in the United States (or under the applicable legal age outside of the United States). We do not knowingly collect personal information from children younger than the age of 13 (or under the applicable legal age outside of the United States), without the consent of a parent or legal guardian; if we learn that we have done so, we will promptly remove the information from our active databases. If you are a parent or legal guardian who believes that we have collected or used your child’s personal information without your consent, please contact us; see Contact Us.
7. Your Choices
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Cookie and Marketing Preferences
To stop receiving marketing email communications from Influencur, click on the "unsubscribe" link in the footer of the email. We may continue to send you email communications relating to your account or use of the Site even if you have unsubscribed. To stop receiving promotional text messages, text STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to our short code. As noted above, you will receive a confirmation text. To manage your cookie preferences, use the settings in your web browser. -
Third Party Advertising, Marketing, and Analytics Companies and Your Choices
Influencur works with third party network advertisers, ad agencies, and other advertising partners to serve Influencur ads online, and with third party marketing partners to send you marketing materials or offer. We may use information we have learned about you to target ads and marketing to you and to allow third parties to target ads and marketing to you. We also use third party analytics providers to provide us with information regarding the use of the Site and the effectiveness of our advertisements. These third parties may set and access their own tracking technologies on your device (including cookies and web beacons), and they may otherwise collect or have access to information about you, including Usage Information. We and our third party advertising and analytics providers may collect personal information over time when you visit the Site or other online websites and services.
We may share personal information, as well as information that has been de-identified, aggregated user statistics, and Usage Information, directly or indirectly through third party business providers, with third party advertising companies, analytics providers, and other third parties, including for the purpose of serving you more relevant ads. We may retain third party providers to help us perform these tasks. For example, we may share personal information with third parties who combine and link information from Influencur with information from other sources. These third party providers may then make non-personal information available to third party advertisers, including information about your interests and preferences, to enable them to serve you more relevant ads.
- Some of these third parties may be members of the Network Advertising Initiative ("NAI") or Digital Advertising Alliance ("DAA") Self-Regulatory Program for Online Behavioral Advertising. NAI and DAA each provide information regarding procedures for opting-out of targeted online advertising from participating companies. For information from NAI about opting out, click here. For information from DAA about opting out, click here, and for information about DAA’s AppChoices application, click here.
- For mobile applications, you may be able to limit certain advertising practices using the settings on your mobile telephone, tablet, or other mobile device. On most mobile devices, you can install the DAA’s AppChoices app to make choices about cross-app interest-based advertisements from participating third parties. For information from NAI about opting out on mobile devices, click here.
- Influencur uses Google Analytics. Google Analytics uses cookies and similar technologies to collect and analyze information about the use of the Site, report on activities and trends, and analyze and improve the effectiveness of our advertising. This service may also collect information regarding the use of other websites, apps, and online resources. For information about opting out of personalized advertising from Google, click here, and to download the Google Analytics opt-out browser add-on from Google, click here.
- Rakuten Marketing may collect personal information when you use our Site, including your browsing and actions, IP address, and other digital identifiers. Rakuten may use this information a variety of purposes, such as personalization of offers or advertisements or analytics about how you engage with websites or ads. For more about how Rakuten Marketing uses your personal information, please visit Rakuten's privacy policy here. For more about user rights requests and opting out, click here.
- We may run ads on online platforms such as Google, Meta, and TikTok. These companies may collect personal information when you use our Site, including your browsing and actions, IP address, and other digital identifiers, and may use this information a variety of purposes, such as serving content to you on their own platform, personalizing and targeting advertisements they show to you, measuring and providing analytics about how you engage with websites or ads, or for security or other purposes. You can learn more about how Google, Meta, and TikTok use your personal information through their respective privacy policies ( Google, Meta, TikTok).
- We use Twilio to help provide text messaging services. When you provide a phone number to receive text messages from Influencur, you consent to use of your personal data as described in Twilio's privacy policy, including to detect, prevent, or investigate security incidents, fraud, or abuse and misuse of Twilio’s platform and services.
If you are a resident of California, Virginia, or certain other US jurisdictions, please see our Supplemental Privacy Notice to Residents of California, Virginia, and Certain Other US Jurisdictions regarding additional rights you may have, including how to exercise your right to prevent the sharing or sale of your personal information.
Opting out through these mechanisms does not block all online advertising; you will continue to receive generic advertisements.
↑ Return to Top8. Accessing Personal Information and Retention Period
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Accessing Your Account
Please note that if you choose not to provide us with certain personal information, we may not always be able to provide you with the relevant Influencur product or service that you request.
- If you have a Site Account and would like to access, view, correct, or update certain personal information collected about you, or request deactivation or deletion of your account, you may Contact Us or use the account services portal in our mobile application. Talent Users may also request deactivation or deletion of their account by contacting their Influencur talent representative or the Talent Success team.
- If you have any concerns about how we are using your personal information, would like to request access, correction, or deletion of the personal information that you have provided to us, please Contact Us.
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Retention Period
When you request that we delete your personal information, we will take commercially reasonable steps to remove it from our active databases but will keep original information consistent with our business practices to the extent permitted by applicable law (for example, for purposes of dispute resolution, enforcement of agreements, and complying with legal requirements).
9. Data Security
Influencur takes commercially reasonable security measures to protect the information submitted to us. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure and you use our Site and transmit information to us at your own risk. If you have any questions about security on our Site, please Contact Us.